IMpress Archive


Join me on May 29th @ the ARMA Canada conference for an education session on ‘BYOD and RIM’. This session will explore the benefits, risks, and RIM challenges of using employee-owned devices (e.g. smartphones, tablets, laptops, etc.) to connect to corporate networks or access corporate data and information. Strategies and solutions for managing the RIM,

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ARMA Canada conference pre-con: “The CRM or CRA: From Application to Certification and Examinations Parts 1-6”

Paula Sutton, the ICRM’s Regent of Legislation and Appeals, and I will present this pre-con on May 28th at the ARMA Canada conference in Toronto. Here’s the session description: Have you considered, or are you actively planning to pursue, a formal certification in the field of Records and Information Management (RIM)? Do you want to

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access to information

The Harper Government, Library and Archives Canada, and Federal Department Libraries

In Kill the Messengers: Stephen Harper’s Assault on Your Right to Know, author Mark Bourrie argues that Prime Minister Harper “has tried to muzzle and delegitimize criticism” (p. 21) by aggressively controlling its messaging and “defanging” (p. 18) watchdogs such as the media and scientists on the federal payroll.  Mr. Bourrie further contends that this

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Update on the University of Toronto’s RM Certificates

In case you missed the announcement earlier this year, all of the iSchool Institute’s courses (including its two records management certificates) are now run by the university’s School of Continuing Studies. With one exception, the fall 2014 term courses will be taught by the same instructors as in past years. Katherine Chornoboy, Steve Knight, Caroline

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From Here to E-ternity

I can’t take credit for the title of this blog post because it comes from the title of a recent, thought-provoking article in TIME Magazine (US Edition, Feb. 11). In “From Here to E-ternity: What Happens to Your Virtual Things When You’re Gone?“, Katy Steinmetz discusses digital assets – things like e-books, photos and e-mails – that

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electronic records

Gartner’s 2012 Magic Quadrant for Enterprise Content Management (ECM)

Earlier this month, Gartner released the 2012 edition of the Magic Quadrant for Enterprise Content Management (ECM).

The Magic Quadrant for ECM focuses on the technology side of ECM by evaluating the functionality of numerous ECM systems to help organizations “assess which ECM vendors have the functional capabilities and vision to support . . . [their] business requirements, and to determine which would therefore make suitable strategic partners.”

Gartner evaluates vendors on six core components of an ECM suite: 1) document management; 2) image-processing applications; 3) workflow/business process management (BPM); 4) records management through automation; 5)  web content management (WCM); and 6) social content for document sharing, collaboration and knowledge management.

Read the full article to see how vendors compare in the 2012 Magic Quadrant for ECM

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What will they think of next? A 100 million year data storage system

Looking for a way to store data for 100 million years (yes, you heard me correctly – 100 MILLION years!), then look no further.  Developed in conjuction with a Kyoto University research lab, Hitachi recently announced a glass-based data storage system that lasts forever (or until about 100 million years have passed). How does the system

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business processes

AIIM’s Paper Free Day – October 25, 2012

October 25 is Paper Free Day.  Sponsored by AIIM, this annual event asks you to commit one day to:

  • Conscientiously make a point to not PRINT
  • Investigate a business process or technology that can cut the paper waste in your office
  • Participate or Produce a local Paper Free Day event

More than 57,000 people reportedly participated in last year’s Paper Free Day.  Did you participate?  Will you participate this year?  Embrace the challenge of going paperless on October 25th.

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Self Destructing Email

What will they think of next? Self destructing e-mail

For the past few years, technology gurus have been developing software to allow an e-mail message to vanish or become unreadable after a certain length of time or upon the sender’s request.  There are two types of self destructing e-mail software. The first type is retractable e-mail such as the Gmail Labs (the testing ground for Gmail features) “undo

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Text Messages as Evidence

Yes, text messages can be evidence

Bloomberg Businessweek reports that a former BP engineer, Kurt Mix, was charged with two counts of obstruction of justice for intentionally destroying evidence requested by US authorities about the size of the 2010 Gulf of Mexico oil spill resulting from the explosion of the Deepwater Horizon drilling rig. According to a New York Times News Service story, Mr. Mix allegedly deleted

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    Sheila Taylor
  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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