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Benchmarking & Compliance
Measuring and Improving Your Information Management
We will compare your existing IM program against IM industry benchmarks, applicable legislation, and your organization’s own IM objectives, policies and resources to identify gaps and risks. We will then recommend prioritized actions to address deficiencies, assist in setting goals and objectives, and help implement IM performance measurement.
Situation
Do you want to assess and improve your existing IM program? Are you are using best practices for information management? Do your current practices meet your objectives? You might want to assess these things for any of the following objectives:
- To measure compliance (i.e. is the organization meeting its own defined standards for IM practice and the requirements of applicable standards and legislation?)
- To identify areas for future improvement (i.e. how does the organization compare to industry standards and comparable best practices?)
- To create a formal performance measurement program to support IM strategic planning (i.e. is the organization accomplishing its stated IM strategic objectives?)
Solution
We will gather data using various methods as appropriate (e.g. surveys, focus groups, physical inventory, etc.) to document the services offerred by your IM program and/or current IM practices, and their outcomes.
We will assess your current policies, practices, processes and compliance. We will compare our findings to a suitable reference model (a combination of IM standards, best practices, legislation and your organization’s internal policies and procedures) to identify any gaps between current practices and the benchmarks. We will also address the risks of those gaps to your organization. Â
Our findings will enable you to:
- Prioritize and address immediate deficiencies,
- Develop achievable goals and objectives as part of an IM strategic planning process, and
- Develop metrics for IM performance measurement.
Types of Projects
- Current Practices Review
- Compliance Review
- Gap Analysis
- Regulatory & Legislative Requirements Review
- Performance Measurement
- Industry Comparator Benchmarking
- ISO 15489 Standard Benchmarking
- The Principles® Maturity Model Benchmarking