IMpress

Information, News and Resources for IM Practitioners

ephemeral messaging

Information Governance & Self-Destructing Messages

Ephemeral messaging applications like Confide, SnapChat, and Telegram are designed to automatically delete messages from all devices (sender and recipient(s)) after they have been read or after a pre-set (and very brief) period of time.  The increasing use of ephemeral messaging to conduct business creates many information governance challenges. I presented a virtual session at

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admissibility

Alberta Court Validates the CGSB Documentary Evidence Standards

The Canadian General Standards Board (CGSB) standards for documentary evidence (Electronic Records as Documentary Evidence (CAN/CGSB 72.34-2005) and Microfilm and Electronic Images as Documentary Evidence (CAN/CGSB 72.11-93) were recently used to establish the admissibility of records in a case before the Provincial Court of Alberta.  The judge’s ruling (R. v. Oler, 2014 ABPC 130) concerns a drunk driving

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admissibility

Testifying in court as a RIM expert witness: An interview with Uta Fox, CRM

If you’re like me, you’ve likely read articles by or heard conference presentations from Records Managers in the US who have testified in court regarding their organizations’ RIM practices.  To the best of my knowledge, Uta Fox, CRM – the Manager, Records and Information @ the Calgary Police Service – is the first Records Manager to testify as an

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admissibility

Snapchat-like applications coming to the office soon?

You’ve likely heard of Snapchat, the beloved app of teenagers (and others) for sending disappearing selfies.  And you’ve likely discounted this popular service (which sends approximately 400M photos/day) as appealing only to consumers. But wait . . . there’s evidence that the vendor community is already developing corporate equivalents of Snapchat’s disappearing functionality that may

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  • About the Author

  • Sheila Portrait
    Sheila Taylor
  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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