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admissibility

Alberta Court Validates the CGSB Documentary Evidence Standards

The Canadian General Standards Board (CGSB) standards for documentary evidence (Electronic Records as Documentary Evidence (CAN/CGSB 72.34-2005) and Microfilm and Electronic Images as Documentary Evidence (CAN/CGSB 72.11-93) were recently used to establish the admissibility of records in a case before the Provincial Court of Alberta.  The judge’s ruling (R. v. Oler, 2014 ABPC 130) concerns a drunk driving

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October 1, 2014 4 Comments
admissibility

Testifying in court as a RIM expert witness: An interview with Uta Fox, CRM

If you’re like me, you’ve likely read articles by or heard conference presentations from Records Managers in the US who have testified in court regarding their organizations’ RIM practices.  To the best of my knowledge, Uta Fox, CRM – the Manager, Records and Information @ the Calgary Police Service – is the first Records Manager to testify as an

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October 1, 2014 No Comments
admissibility

Snapchat-like applications coming to the office soon?

You’ve likely heard of Snapchat, the beloved app of teenagers (and others) for sending disappearing selfies.  And you’ve likely discounted this popular service (which sends approximately 400M photos/day) as appealing only to consumers. But wait . . . there’s evidence that the vendor community is already developing corporate equivalents of Snapchat’s disappearing functionality that may

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April 15, 2014 No Comments
archives

Digital Preservation — Benefits and Risks of PDF/A-3

The PDF/A-3 standard (ISO 19005-3:2012)  defines a file format based on the portable document format (PDF) to provide a mechanism for representing electronic documents in a manner that preserves their static visual appearance over time, independent of the tools and systems used for creating, storing, or rendering the files. However, preservation of the files’ static

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March 27, 2014 No Comments
IM Trends

The 2013/2014 Information Governance Benchmarking Survey

Cohasset Associates , ARMA International , and AIIM recently published the results of the 2013/2014 Information Governance Benchmarking Survey (download a copy here). The survey was underwritten in part by Iron Mountain . Participants The findings are based on responses from 1,300+ invitees including ARMA International members, AIIM members, recent attendees of Cohasset’s Managing Electronic

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March 24, 2014 No Comments
ARMA

An update on my IGP certification experience

I passed!  I’m an IGP for the next 3 years.  A list of the 56 inaugural IGPs is available here. Not sure yet what the recertification requirements will be since ARMA International is still finalizing them but see that the ‘My Certification’ tab in my online ARMA profile now shows a requirement for 25 hours with a CE cycle end date of December 31, 2013. 

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August 26, 2013 2 Comments
change management

From Custodian to Chief — The Rise of the Chief Data Officer

Does your company have a Chief Data Officer (CDO) yet?  In a December 2012 report, Gartner group reported on the trend towards this new C-level leader in large organizations responsible for dealing with the threats and opportunities created by increasing information complexity and incoherence.  Gartner predicts that by as early as 2017, 20% of large enterprises

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July 11, 2013 No Comments
change management

Is E-Mail Obsolete?

Is E-Mail obsolete? This question seems to be everywhere these days.  Marc Zukerberg (CEO of Facebook) made this prediction in 2011, possibly based on his assumption that Facebook will ultimately replace everything.  However, some trends do appear to support the idea, such as studies from tech analyst firm ComScore which found that email use by teenagers

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June 7, 2013 No Comments
e-discovery

Managing GPS Data as a Record

Many organizations such as municipalities, utilities, construction firms, mining and resource companies, waste management contractors, and transportation and logistics companies have fleets of vehicles and large mobile workforces.  If you are an IM manager in one of these organizations, do you manage global positioning system (GPS) data as records? Recently the CBC reported that 31 public

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April 5, 2013 No Comments
change management

Which Desk Are You? Clean or Cluttered?

In a recent survey reported by the Toronto Star, 83% of Canadians agreed that a disorganized or messy workspace negatively affects productivity.  A linked study in Britain came up with similar findings.  These surveys echo a 2012 US survey in Forbes which reported that 57% of workers judge their co-workers by how clean or messy their desks are.  It’s interesting that

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March 31, 2013 No Comments

  • About the Author

  • Sheila Portrait
    Sheila Taylor

  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    • Ergo Information Management Consulting provides product-independent advisory services to assist organizations in managing and controlling their information.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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