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ephemeral messaging

Information Governance & Self-Destructing Messages

Ephemeral messaging applications like Confide, SnapChat, and Telegram are designed to automatically delete messages from all devices (sender and recipient(s)) after they have been read or after a pre-set (and very brief) period of time.  The increasing use of ephemeral messaging to conduct business creates many information governance challenges. I presented a virtual session at

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admissibility

Alberta Court Validates the CGSB Documentary Evidence Standards

The Canadian General Standards Board (CGSB) standards for documentary evidence (Electronic Records as Documentary Evidence (CAN/CGSB 72.34-2005) and Microfilm and Electronic Images as Documentary Evidence (CAN/CGSB 72.11-93) were recently used to establish the admissibility of records in a case before the Provincial Court of Alberta.  The judge’s ruling (R. v. Oler, 2014 ABPC 130) concerns a drunk driving

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admissibility

Testifying in court as a RIM expert witness: An interview with Uta Fox, CRM

If you’re like me, you’ve likely read articles by or heard conference presentations from Records Managers in the US who have testified in court regarding their organizations’ RIM practices.  To the best of my knowledge, Uta Fox, CRM – the Manager, Records and Information @ the Calgary Police Service – is the first Records Manager to testify as an

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admissibility

Snapchat-like applications coming to the office soon?

You’ve likely heard of Snapchat, the beloved app of teenagers (and others) for sending disappearing selfies.  And you’ve likely discounted this popular service (which sends approximately 400M photos/day) as appealing only to consumers. But wait . . . there’s evidence that the vendor community is already developing corporate equivalents of Snapchat’s disappearing functionality that may

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communication

Organizational Data + An Internet Connection = A Recipe for Disaster

For many years, most organizations have had policies governing employees’ use of e-mail (e.g. no political solicitations, no profanity, etc.) and the Internet (e.g. don’t download or share information that’s offensive, illegal, discriminatory, etc.). And many organizations are in the process of implementing policies to guide employees on what organizational information/data can (and cannot) be

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electronic records

RIM and SharePoint: Some Resources

If you’re like me, you’ve probably read a lot of articles about SharePoint’s business benefits (e.g. collaboration, workflows, etc.) but rarely found articles that discuss the RIM implications of implementing this increasingly ubiquitous technology.  You’ve also probably searched in vain for RIM information in books about SharePoint.  And apart from some sessions at ARMA conferences

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archives

Digital Preservation — Benefits and Risks of PDF/A-3

The PDF/A-3 standard (ISO 19005-3:2012)  defines a file format based on the portable document format (PDF) to provide a mechanism for representing electronic documents in a manner that preserves their static visual appearance over time, independent of the tools and systems used for creating, storing, or rendering the files. However, preservation of the files’ static

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IM Trends

The 2013/2014 Information Governance Benchmarking Survey

Cohasset Associates , ARMA International , and AIIM recently published the results of the 2013/2014 Information Governance Benchmarking Survey (download a copy here). The survey was underwritten in part by Iron Mountain . Participants The findings are based on responses from 1,300+ invitees including ARMA International members, AIIM members, recent attendees of Cohasset’s Managing Electronic

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cloud

Government of Canada prohibits e-mail storage outside Canada

Due to the broad data/information collection, review, and retention provisions of the USA Patriot Act, RIM professionals have expressed concern about the risks to privacy rights and confidentiality when Canadian organizations store e-mails (and other cloud-based data) on servers in the United States. Recent developments suggest the Government of Canada (GoC) shares their concern when

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information governance

The Sedona Conference® Commentary on Information Governance

The Sedona Conference®  recently released a public comment version of its Commentary on Information Governance, a project of The Sedona Conference Working Group One on Electronic Document Retention & Production (WG1). A new definition of Information Governance The Commentary adds another definition of ‘information governance’ to our lexicon.  According to The Sedona Conference®, information governance

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  • About the Author

  • Sheila Portrait
    Sheila Taylor
  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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