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Our Recent Hiatus

You may have noticed that we haven’t published any new articles recently (blogging is hard!).  It’s been a hectic fall, continuing into an equally hectic winter.  If you’ve missed our articles, we apologize and hope to be back soon. If you do enjoy our articles and newsletters, please contact us  or leave a comment here.

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Chucking Daisies

Chucking Daisies: Ten Rules for Taking Control of Your Organization’s Digital Debris (published by ARMA International in hard copy and PDF download) is a useful, inexpensive resource for educating IT, legal, risk and other professionals and line of business managers about fundamental R/IM principles and the imperative for any organization to effectively manage its ever-increasing volume of digital information. In just over 50 pages, the

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An update on my IGP certification experience

I passed!  I’m an IGP for the next 3 years.  A list of the 56 inaugural IGPs is available here. Not sure yet what the recertification requirements will be since ARMA International is still finalizing them but see that the ‘My Certification’ tab in my online ARMA profile now shows a requirement for 25 hours with a CE cycle end date of December 31, 2013. 

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The Information Governance Professional (IGP) Certification: My Experience . . . so far

As a consultant and educator, I’m often asked about information management certifications so I’ve been watching the development of the Information Governance Professional (IGP) certification by ARMA International (ARMA) with interest. According to ARMA, a certified Information Governance Professional “creates and oversees programs to govern the information assets of the enterprise.  The IGP partners with the business to facilitate

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RIM shot — Finding the Humour in What We Do

(Please note: Some cartoons originally posted in this article caused some technical difficulties, so they have been temporarily removed and replaced with links. Hopefully we will be able to restore the original images soon.) I’m always on the look out for humourous cartoons to use in training materials and the Dilbert comic strip by Scott

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From Custodian to Chief — The Rise of the Chief Data Officer

Does your company have a Chief Data Officer (CDO) yet?  In a December 2012 report, Gartner group reported on the trend towards this new C-level leader in large organizations responsible for dealing with the threats and opportunities created by increasing information complexity and incoherence.  Gartner predicts that by as early as 2017, 20% of large enterprises

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iSchool Institute RM Certificate Courses — Fall Dates — Toronto

This fall I will once again be teaching courses in the University of Toronto iSchool Institute’s  two certificate programs in Records Management.  I will be teaching two of the five courses in the Records Management Fundamentals certificate, and two of the five courses in the Records Management Practice Certificate.  Each course is one day, and

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What Does Unstructured Information Cost?

Many organizations have vast accumulations of unstructured (and usually uncontrolled) information such as word-processed documents, spreadsheets, emails and social media content.  What does unstructured information cost an organization? Barclay T. Blair, President and Founder of ViaLumina, set out to answer that question and the following related questions earlier this year: Which kinds of costs should

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Is E-Mail Obsolete?

Is E-Mail obsolete? This question seems to be everywhere these days.  Marc Zukerberg (CEO of Facebook) made this prediction in 2011, possibly based on his assumption that Facebook will ultimately replace everything.  However, some trends do appear to support the idea, such as studies from tech analyst firm ComScore which found that email use by teenagers

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  • About the Author

  • Sheila Portrait
    Sheila Taylor
  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.