Ergo Information Management Consulting, a division of The Ergo Group Inc. (“Ergo”) is committed to respecting and protecting your privacy.  In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from this website, we sometimes request that you provide us with data about yourself.

This Privacy Notice has been prepared to disclose and describe Ergo’s information gathering and dissemination practices for this website.  This Notice applies to all Ergo websites that display or link to this Privacy Notice.  You should also note that Ergo maintains the same privacy practices with respect to data that is collected off-line and this Notice may be relied upon with respect to those methods of data collection and use.

Your continued use of the website constitutes your consent to the contents of this Privacy Notice, as it may be modified from time to time.

Collection and Use of Personally Identifiable Information

In general, you may visit this website without identifying yourself or revealing any personal information.  Ergo collects domain information from your visit to customize and improve your experience on our website.

This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider (ISP) and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable.  We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.

The website may also collect information volunteered by visitors through online surveys or subscriptions to electronic newsletters.

Some portions of this website may request that you give us personally identifiable information, which is information that enables us to identify you, such as your name, e-mail or other address.

It is our intent to inform you before we collect personally identifiable information, and tell you what we intend to do with the information.  You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services.  In certain portions of this website, we also may enable you to “opt out” of certain uses of your information, or elect not to receive future communications or services.

The information we collect about you or your computer will be used to operate our website and to provide client support, respond to your requests or process any transactions you have authorized.  It may also be used to verify your identity, send you information or contact you in relation to an Ergo product or service that you are using or that we believe may be of interest to you.

In certain instances, we may make your information available to third parties with whom we have a relationship by which that third party is providing services on our behalf.  We will only provide those third parties with information that is necessary for them to perform the services and we require that those third parties first agree in writing to maintain the confidentiality of the information provided to them and we prohibit them from using that information for any purpose other than to provide the services on our behalf.  We may also disclose the information to our business partners, for marketing and other purposes which we believe may be beneficial to you.

Ergo may disclose personally identifiable information that it collects on the website if required to do so by law or when necessary in order to protect the rights of Ergo or its employees.


Portions of this website use cookies to help ensure the integrity of the registration process, and to help provide personalized service and deliver content specific to your interests.  A “cookie” is a small amount of data transferred to your browser and read by the Web server that placed it there.  Its function is similar to an identification card, recording your preferences and previously entered information.  By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified.

Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.  Web beacons may be used to deliver the cookie and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links.  While your particular use of the site will not be revealed, Ergo may share aggregated statistics about the use of the website with third parties.

You can set your browser to decline cookies if you prefer.  If you do so, you may not benefit from some of the features of this website or other websites that you visit.

Public Forums

Portions of this website may make blogs, chat rooms, forums, message boards, and/or news groups available to visitors.  Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.

Data Security

Ergo’s intent is to strictly protect the security of your personal information, honor your choice for its intended use, and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure information we collect online.

Links to Other Websites

This website may contain links to other websites.  Ergo is not responsible for the privacy practices or the content of such websites.

Revisions to the Privacy Notice

Ergo may modify or update the Privacy Notice at any time without prior notice.  You can check the “Last Updated” date below to see when the notice was last changed.  We encourage you to check the Privacy Notice often so that you can continue to be aware of how we are protecting your personally identifiable information.

Contacting Us

If you have any questions or comments about our Privacy Notice or our privacy practices, please contact Ergo at and include the words “PRIVACY POLICY” in the subject line of your message.



(905) 702-8756



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Case in Point

That's A Lot of Records!
Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
Assess, Plan and Schedule
Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
Step by Step Success
Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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