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Blooper – Using e-mail to fire 1,300 employees . . . by mistake

E-mail is a wonderful communication tool!  A great way to communicate with numerous individuals simultaneously!  So easy to use!  All it takes is the push of a button . . . in this case to mistakenly fire 1,300 employees. Bloomberg reports that the HR Dept. of the investment unit of Aviva PLC (the UK’s second largest insurer

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September 1, 2012 No Comments

What will they think of next? “Unprint” a document

Maclean’s Magazine reports that the low-carbon materials processing group at the University of Cambridge have found a new technique for recycling paper. Julian Allwood (group leader) and his collaborators have developed a process that can remove toner from printed paper so it can be used again – essentially an “unprinter”.  In a nutshell, the process uses very

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September 1, 2012 No Comments

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  • Sheila Portrait
    Sheila Taylor

  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.