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IM in the News

It’s Time to Update PIPEDA’s Privacy Protection Provisions

The Personal Information Protection and Electronic Documents Act (PIPEDA) received Royal Assent on April 13, 2000 and came into force in stages between January 1, 2001 and January 1, 2004.  When drafting Part 1 of the act – Protection of Personal Information in the Private Sector – lawmakers didn’t have to contend with the widespread use of content

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Two Solitudes: The Next Step in BYOD

Some people say that the current BYOD (Bring Your Own Device) trend got its start in 2009 when it was widely reported that newly elected US President Barrack Obama refused to give up his Blackberry in favour of the phone supplied by the secret service. He wound up keeping both phones, but I wonder if

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Is Big Data Really the Latest Thing?

If you’re like me, you’re constantly reading articles that depict big data as the ‘next big thing’.  Those articles also usually portray big data as something new.  But is it really new? “No” says Bernhard Warner in a recent BloombergBusinessweek post.  He claims a CIA Analyst named Orrin Clotworthy described “with eerie clarity the promise of data analytics and computer modeling to predict the future” in

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Carbon Dated: The Last Carbon Paper Company in Canada

The Toronto Star recently profiled Form-Mate, the last carbon paper manufacturer in Canada. Like most people, I haven’t used carbon paper for many years.  In fact, many younger people have probably never encountered this relic from our typewriter generation at all, or experienced the original, pre-email version of  “cc:” (“carbon copy”).  Before we had the “print

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DNA Storage to Replace Long-term Electronic Storage?

Faced with increasing data storage costs and a data volume that was growing faster than the capacity of the hard drives used to hold it, Nick Goldman and Ewan Birney (two researchers at the European Bioinformatics Institute in England) needed to find a way to store the massive volume of genomic data being generated by their

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Digital Notetaking: Friend or Foe?

Traditionally, you’d show up to a meeting toting a paper notebook in which you’d jot down comments, ideas, decisions, and action items.  Then, after most meetings, you’d return to your desk and transcribe your notes, issue e-mails re: action items, and maybe update some electronic resources (e.g. a wiki) with information from the meeting.  And if you were the

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Will you go paperless in 2013?

A new year brings new resolutions such as losing weight, getting a new job, or – in my household – cleaning out the garage so you can (finally!) park a car in it. The Paperless Coalition recently announced its new year’s resolution to enourage individuals to ‘go paperless’ in 2013.  According to the Coalition’s Paperless 2013 website, “Paperless

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How not to dispose of confidential documents

Police are investigating after some of the confetti at last week’s Macy’s Thanksgiving Parade in New York City was apparently produced from the confidential records of the Nassau County Police Department (NCPD).

Parade spectators reported seeing confidential information such as Social Security and license plate numbers, names of NCPD officers, information from arrest records, and even information about a motorcade for Mitt Romney when he was the Republican presidential candidate in the confetti that littered the streets after the parade.  From photos in the many, many news reports on this topic, it appears the confidential confetti was in the form of paper shreds from a strip-cut shredder instead of the more secure paper particles that a cross-cut shredder would produce.

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Blooper – Using e-mail to fire 1,300 employees . . . by mistake

E-mail is a wonderful communication tool!  A great way to communicate with numerous individuals simultaneously!  So easy to use!  All it takes is the push of a button . . . in this case to mistakenly fire 1,300 employees. Bloomberg reports that the HR Dept. of the investment unit of Aviva PLC (the UK’s second largest insurer

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  • About the Author

  • Sheila Portrait
    Sheila Taylor
  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.