The CRM or CRA: From Application to Certification and Examinations Parts 1-6 — May 28, 2017 — Toronto

(Co-presented with Wendy McLain, ICRM President)

During this year’s upcoming ARMA Canada Conference I will be co-presenting a session for RIM professionals interested in taking the Parts 1-6 examination for the Certified Records Manager (CRM) designation or the Parts 2-4 examination for the new Certified Records Analyst (CRA) designation.

This session will provide a high-level overview of the history and benefits of professional development in the RIM profession, in particular, those obtained through ICRM certification. This session will also explain the role of the Institute of Certified Records Managers (ICRM), provide an overview of the qualifications to become a CRM or CRA candidate, and discuss the application process. Tips will be provided on how best to develop an exam prep strategy relevant to an individual’s needs and goals. Through a series of sample questions and answers (20 sample questions for each of Parts 1-5), participants will increase their understanding of how exam questions are structured and learn the most effective exam taking strategies.

This presentation will also provide a high-level overview of Part 6 of the CRM exam: the written case study. This session will help CRM prospects and candidates understand the general methodology for Part 6, skills needed to successfully pass the exam, and what they can expect in the PearsonVue electronic testing environment.

For workshop fees or to register:


May 28, 2017


8:30 am - 4:00 pm

More Info

Read More


Chelsea Hotel, Toronto
33 Gerrard Street West


ARMA Canada
Read More
QR Code

Leave a Reply

Your email address will not be published. Required fields are marked *



(905) 702-8756



Request A Call

Case in Point

That's A Lot of Records!
Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
Assess, Plan and Schedule
Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
Step by Step Success
Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
Previous slide
Next slide