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information overload

change management

Which Desk Are You? Clean or Cluttered?

In a recent survey reported by the Toronto Star, 83% of Canadians agreed that a disorganized or messy workspace negatively affects productivity.  A linked study in Britain came up with similar findings.  These surveys echo a 2012 US survey in Forbes which reported that 57% of workers judge their co-workers by how clean or messy their desks are.  It’s interesting that

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March 31, 2013 No Comments
business processes

Fighting the Ocean — Record Proliferation and You

In 2011, Futurist Thomas Frey predicted the emergence of new career trends which will be increasingly important over the coming decades.  One of these he called a “Waste Data Manager”, which he describes as follows: “To insure data integrity in today’s fast evolving information storage industry, multiple redundancies have been built into the system. Achieving more streamline (sic) data storage in the future will require de-duplication specialists who can ,,,

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March 25, 2013 No Comments

  • About the Author

  • Sheila Portrait
    Sheila Taylor

  • Sheila Taylor is a well known consultant, educator, speaker and writer with more than 25 years of experience in the information management (IM) field.

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    • Ergo Information Management Consulting provides product-independent advisory services to assist organizations in managing and controlling their information.

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    Case in Point

    That's A Lot of Records!
    Often the requirement for a needs assessment is driven by a specific initiative being considered or an immediate problem to be solved, rather than a general desire to establish a corporate (or organization-wide) IM program. We had a client wanting to improve its management of a specific group of critical records – thousands of member files in paper, microform and digital formats containing hundreds of unique document types.
    Assess, Plan and Schedule
    Ergo reviewed the organization’s current practices for managing those records, compared those practices to best practices, and identified risks and areas for improvement. From there we developed a strategic plan with a focus on records storage and retention. The plan identified the operational, financial and technological requirements for implementing the recommended changes, improvements and enhancements in the lifecycle management of the member records. Activities in the plan were classified as short term (next 6-12 months), medium term (next 12-24 months) and longer term (next 25+ months).
    Step by Step Success
    Implementation of the strategic plan enabled this organization to ensure its member records are properly identified, organized, accessible, protected and retained as long as necessary to meet operational and other requirements.
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