
‘Unknown’: A New Category of Records
I attended second thought-provoking presentation at last week’s Infonex seminar, Managing E-records in Canada’s Public Sector, in Ottawa. In his presentation, “Defining and Implementing a Practical, Real-Life Information Governance Plan (IGP) for your Organization“, Bruce Miller (President, RIMtech) covered numerous topics such as policies, roles and responsibilities, change management, and performance measurement for electronic document and records management systems (EDRMS)